Research Articie
25 July 2025
Artificial Intelligence and Automation in Administrative Practices: A Critical Examination of the Impact on Institutional Memory and Governance Frameworks
Michael Mncedisi Willie
1
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- 1 : Council for Medical Schemes,Policy Research and Monitoring, Pretoria, South Africa
DOI:
10.55578/hrdm.2507.003
Keywords:
AI
,
Automation
,
Governance
,
Human Oversight
,
Institutional Memory
,
Minute-Taking
,
Organisational Processes
,
Socio-Technical Systems