Research Articie
              
              25 July 2025
      
      
Artificial Intelligence and Automation in Administrative Practices: A Critical Examination of the Impact on Institutional Memory and Governance Frameworks
      
    
            Michael Mncedisi Willie
                
                        1
                
    
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            - 1 : Council for Medical Schemes,Policy Research and Monitoring, Pretoria, South Africa
 
    
      
          DOI: 
          10.55578/hrdm.2507.003
      
          
              Keywords: 
              
AI
, 
Automation
, 
Governance
, 
Human Oversight
, 
Institutional Memory
, 
Minute-Taking
, 
Organisational Processes
, 
Socio-Technical Systems